01Introduction
Welcome to Turbe Furniture (“Turbe Furniture,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting the personal information you provide when visiting our website at https://www.turbe.cc/ (the “Website”).
This Privacy Policy explains what information we may collect, how we use and protect it, and the choices available to you.
Our Website allows visitors to browse furniture products, learn about our offerings, and submit product inquiries or quote requests. We do not currently offer online checkout, online payment processing, or customer account registration through the Website.
02Information We Collect
2.1 Information You Provide
When you submit an inquiry or contact us, we may collect information such as:
- Your name
- Business or company name
- Email address
- Phone number, if provided
- Product names, product links, or product specifications you are interested in
- Estimated quantities, project requirements, or other details included in your message
- Any other information you voluntarily provide
Please avoid including sensitive personal information in your inquiry unless it is necessary for us to respond to your request.
2.2 Information Collected Automatically
When you visit the Website, certain technical information may be collected automatically, depending on the Website’s configuration. This may include:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and referring URLs
- Date, time, and duration of visits
- Website performance and diagnostic information
This information may be collected through server logs, cookies, or similar technologies where enabled.
2.3 Cookies and Similar Technologies
We may use essential cookies and, if configured, analytics or other cookies to operate, maintain, and improve the Website.
For more information, please see our Cookie Policy.
03How We Use Your Information
We may use the information we collect to:
- Respond to product inquiries and quote requests
- Communicate with you about products, specifications, availability, or project requirements
- Follow up on your business inquiry
- Provide customer service and sales support
- Operate, maintain, secure, and improve the Website
- Understand website usage and performance, where analytics are enabled
- Detect, prevent, and investigate spam, fraud, abuse, or security incidents
- Comply with applicable legal obligations
We do not use inquiry information to process online payments or fulfill online orders through the Website because these features are not currently offered.
05Data Retention
We retain inquiry information for as long as reasonably necessary to respond to requests, maintain business communications, manage potential business relationships, resolve disputes, protect our legitimate interests, and meet legal requirements.
Website logs and analytics information may be retained for different periods depending on the system and its configuration.
When information is no longer necessary, we will delete it or de-identify it where reasonably practicable, subject to applicable legal requirements.
06Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
07Your Privacy Rights
Depending on where you live and the laws that apply, you may have rights to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain targeted advertising or data-sharing practices, where applicable
- Appeal a privacy request decision where required by law
To submit a privacy request, contact us using the contact information provided below. We may need to verify your identity before responding.
We will process requests in accordance with applicable law.
08Children’s Privacy
The Website is intended for business and general audiences and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the Website.
If you believe a child has provided personal information to us, please contact us so that we can review and address the situation.
09Third-Party Websites
The Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties.
We encourage you to review their privacy policies before providing information to them.
10Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, Website features, or applicable legal requirements.
When we make changes, we will update the Effective Date above. We encourage you to review this page periodically.
11Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy request, please contact: Contact us